PRIVACY
PERSONAL INFORMATION
Personal information is retained only in the event of the following conditions: an order has been placed or a contact form has been submitted. In the case of orders, this website retains only the information necessary to fulfil your order (name, address etc), no credit card information is stored in any situation. In the case of contact forms, your name, enquiry and email are stored on the exceptionally secure AWS network, accessible only by our Customer Care team. We will never sell any data entered to this site because we value your privacy.
CREDIT CARD INFORMATION
No credit card information is, nor ever, stored on this site or it’s server. All card info is hashed, tokenized and stored within the PayPal network and is never
COOKIES
Cookies are a dirty word these days but it’s not the cookie’s fault, it’s a handful of dodgy companies that build them! This website, like every Web-2.0 website ever deployed, uses cookies for security, bot detection, protocols and to make the site run as fast as possible within your environment. In addition, we use Google’s analytics.js for visitor metrics (just numbers, no info) and the Facebook Pixel for link-shim and social ads & analytics. Facebook has had a tonne of bad press, none of which has to do with Pixel. If you’re actually concerned about Facebook tracking you should delete your Facebook, Instagram, Messenger and WhatsApp accounts before being concerned with the pixel.
DATA RETENTION
The only data being retained on this website is information required to process your order and is automatically redacted 3 month after purchase. Analytics tools don’t retain data in this sense, they just count users and don’t store personal information in a manner that can be mined or learned from.
If you want to put out of Google Analytics tracking across the web, not just my site, go here. But let it be known that this doesn’t mean you’re no longer being spied on by tech organisations and government, that is certainly happening with or without a browser extension. What this means is you will not longer see ads that are tailored to your personality.
THIRD PARTIES
We use Google Analytics to collect statistical data about our users’ website experience and does not provide any information pertaining to a specific individual.
Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics users can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve your experience.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page that should do the trick, for all sites, not just ours.
Our site uses Meta’s Facebook Pixel to help us create a better experience when interacting with our brand on Facebook and Instagram. This anonymous data set lets us measure actions that occur between social media and our website. We don’t on-sell this data set or provide access to anyone outside of our core marketing team – and the only information the marketing team and garner is relating to overarching metrics, like volume of users – Facebook denies all 3rd party access to any personal information that it gathers. For more information on the Pixel, please visit this page.
This website’s content management systems utilise cookies in their core functionality but these features relate only to user accounts, which we have disabled on this site to bolster security. Some systems, extensions and integrations used to improve user experience employ cookies in order to function properly.
Our website is delivered via Cloudflare to help with general security of the site. Cloudflare provide bot detection, DDoS attack protection and a content delivery network that helps you load this website faster. Cloudflare not only provide this service to people like us, they provide protection for organisations such as Shopify.
We leverage Braintree by PayPal for their best-in-class anti-fraud network and security compliance for ecommerce. Every order that passes through this website is analyzed and (machine)learned from to help prevent fraud and to mitigate any possibility of you having your money stolen by fraudsters. Braintree learns from not just us but all Braintree merchants, therefore we’re benefitting from billions of payments signals. No credit card information is held on our servers, it’s all hashed and tokenized on PayPal servers.
